FAQs and Support Center

Server Administration

Server configuration recommendations

When building and preparing your server for a self-hosted Maple T.A. installation, you will need to perform a few post-installation configuration modifications to the system settings to optimize your software f...

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Changing Session Timeout in Maple T.A.

Students and Instructors may find themselves logged out of their Maple T.A. session when working on a question without interacting with the server for a long time. This is due to the built-in Tomcat session tim...

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Migrating a Maple T.A. Installation to a new server

How would a Server Administrator go about migrating a Maple T.A. installation to a new server? Basically there are 3 different places where Maple T.A. information is stored: In Tomcat's webapps folder (e.g....

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Non-English characters in Maple T.A.

To use non-English characters in Maple T.A., you will need to set the Tomcat’s default text encoding to UTF8 (a form of Unicode). WINDOWS Right-click on the Tomcat System Tray icon. Select Configure. ...

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Backing up your PostgreSQL database

To create a database snapshot with the PostgreSQL admin tool pgAdmin III on Windows: Click the Start menu > All Programs > PostgreSQL x.x > pgAdmin III Right-click on the database server node and...

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Adding a custom message to the login page

It is sometimes beneficial to add a custom message to your Maple T.A. log in page to give your users notice of an upcoming maintenance period or other important information. To add a custom message to the bott...

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Testing your Maple/Maple T.A. connection

You can check if your server's Maple installation is connected to Maple T.A. by running a quick calculation test in the Command Line version of Maple. First, you will have to open the Command Line Maple in a Te...

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Using the Role Manager

The Role Manager page found in the User System Manager menu is described briefly in the Maple T.A. System Administrator Manual, found here. The settings themselves are fairly self explanatory, where it will al...

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Increasing the logging details of user activities

Maple T.A. does not collect user auditing data by default. The Tomcat DEBUG log files are the best way to get information on user logins/outs (via session.log) and progress through assignments (via tests.log). ...

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Restricting access with LDAP or Active Directory

It is possible with a Maple T.A. installation configured using LDAP authentication to restrict access to users in a certain LDAP Container. However, Maple T.A. currently does not support group restrictions for ...

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