FAQs and Support Center

Browser requirements/Browser issues

Click the image below to expand the list of Maple T.A. browser requirements:



You can find a full list of our product's software and hardware requirements here:
http://www.maplesoft.com/products/system_requirements.aspx

If you still experience issues in using Maple T.A., please try the following:
 
  • Make sure your browser is up to date
     
  • Be sure that the URL you are using is correct
     
  • Turn on third party cookies and apply the change
     
  • Clear your browser cache to avoid out of date scripts and apply the change
     
  • Disable any add-ons and browser software that may affect Maple T.A.
     
  • Ensure any firewalls have the appropriate port exception for Maple T.A.

If the above steps do not work, please try accessing using a different browser, computer or internet connection. This may help diagnose why your computer is having issues connecting to or running the Maple T.A. website.

Did you find this article helpful?

© Maplesoft, a division of Waterloo Maple Inc. 2017.   • Terms of Use | Privacy | Trademarks | Site Map