FAQs and Support Center

Browser requirements/Browser issues

Click the image below to expand the list of Maple T.A. browser requirements:

You can find a full list of our product's software and hardware requirements here:

If you still experience issues in using Maple T.A., please try the following:
  • Make sure your browser is up to date
  • Be sure that the URL you are using is correct
  • Turn on third party cookies and apply the change
  • Clear your browser cache to avoid out of date scripts and apply the change
  • Disable any add-ons and browser software that may affect Maple T.A.
  • Ensure any firewalls have the appropriate port exception for Maple T.A.

If the above steps do not work, please try accessing using a different browser, computer or internet connection. This may help diagnose why your computer is having issues connecting to or running the Maple T.A. website.

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